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Employees and the Brand
Employees and the Brand  

A healthy strong brand has definitely has some other attributes than the best or the biggest. A healthy and a strong brand generates also more results than just bigger sales. A healthy strong brand sustain a product over time through consistency, excellent communication, providing value to its target customers. These and much more.

Here is a checklist of 23 brand health criteria:

  • Is based on a proposition of genuine substance and value to the target customer
  • Communicates a clear and powerful brand definition
  • Communicates a clear ‘emotional charge’
  • Communicates an attractive and relevant personality
  • Wins, builds and retains customer loyalty
  • Is well known by the target customer
  • Is held in high esteem by the target customer
  • Communicates and evidences a unique match between the company’s capabilities and the customer’s needs
  • Is a source of competitive advantage
  • Is an investment of increasing value that others will want to own
  • Maintains its relevance over time by evolving in response to changing customer expectations and perceptions
  • Increases the profitability of the business is consistent with the business strategy
  • Makes sense within the business’s brand architecture
  • Provides a protective ‘halo’ for growth strategies
  • Provides a barrier to entry for new entrants or substitutes
  • Is uniquely positioned in the market and creates a relevant space in the customer’s mind
  • Communicates and demonstrates a clear sense of value
  • Interacts consistently with the customer on as many fronts and on as many occasions as possible
  • Cements the brand definition into the customer’s mind through interactions and positive associations
  • Is managed and supported consistently over time
  • Has values that can be applied consistently and successfully to all parts of the marketing
  • Mix and through all promotional media
  • Makes people want to get their hands on it
 
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